PRIVACY NOTICE

INTRODUCTION

skinscentria.com (“we,” “us,” “our”) respects your privacy, and we want you to feel confident and comfortable with how your personal information is handled when you visit our website, make a purchase, contact us, or otherwise interact with us. This Privacy Notice explains how we collect, use, store, and disclose your personal information in connection with our business through skinscentria.com (the “Website”). It also describes your rights regarding your personal data. Please read and understand this Privacy Notice carefully.

Our Website is not intended for children. We do not knowingly collect or maintain personal information of children under the age of 13. If you are under 13, please do not access or use the Website. We will take steps to delete any personal information of persons under 13.

ABOUT US

skinscentria.com is the operator of the Website. If you have any questions about this Privacy Notice or how we use your data, please contact us via the contact methods provided on the Website (excluding physical address, phone, or email here).

INFORMATION WE COLLECT ABOUT YOU

We collect, use, store, and transfer different kinds of information you provide or generate when you:

  • Submit enquiries, feedback, or complaints via the Website.
  • Report problems with the Website.
  • Subscribe to newsletters, mailing lists, or promotions.
  • Enter prize draws or participate in promotions.
  • Enroll in a Rewards/Points Program.
  • Place product orders on the Website.
  • Submit reviews or comments or interact with our social media channels.
  • Use the Website generally (for example, browsing or searching).

This information may include (depending on context):

  • Identity and contact information: e.g. name, title, delivery address, contact details.
  • Financial data: e.g. billing address, payment card or bank account information (when you order).
  • Website usage data: e.g. login data, IP address, page views, searches, order history, confirmations.
  • Technical and device data: e.g. device identifiers, browser type, operating system, geographic location.
  • Marketing and communications data: your preferences for receiving marketing and communications.

We may also receive information about you from third parties, including:

  • Advertising networks (if you interact after clicking from ads).
  • Service providers (e.g. payment processors, IT services).
  • Publicly available sources (for identity or compliance checks).
  • Other third parties you have authorized.

USE OF YOUR INFORMATION

We use your information for purposes such as:

  • Operating and maintaining the Website.
  • Processing and managing orders and providing customer service.
  • Managing Rewards or Points programs.
  • Administering prize draws and promotions.
  • Relationship management, including notifying you of changes to our policies or terms.
  • Marketing purposes (where consent or lawful basis allows).

DISCLOSURE OF YOUR INFORMATION

We do not sell your personal information. However, we may disclose your information to:

  • Regulators, governmental bodies, courts, or legal authorities if required by law.
  • Marketing partners, where you have consented to share data.
  • Prospective buyers or sellers of our business in the event of a sale or merger.
  • Professional advisors or third parties working on our behalf, under confidentiality obligations.

We require all third parties to treat your personal data securely and in accordance with applicable law.

We will process your personal data only when we have a valid legal basis, such as:

  • Performance of a contract with you.
  • Your consent (e.g. for marketing).
  • Legitimate interests (balanced against your rights).
  • Compliance with legal obligations.

DATA STORAGE AND TRANSFER

Your information may be transferred to, processed, or stored in jurisdictions outside your home country. Wherever transfers occur, we will use appropriate safeguards and aim to protect your personal data to a standard consistent with this Privacy Notice.

SECURITY

We implement appropriate technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, alteration, or destruction (e.g. encryption on sensitive pages). But no system is completely secure, and we cannot guarantee absolute security of data transmissions over the Internet.

THIRD-PARTY WEBSITES

Our Website may include links to third-party websites operated by other parties. We don’t control those sites and are not responsible for their practices. Please review their privacy policies before submitting any personal information.

YOUR RIGHTS

Depending on your jurisdiction, you may have rights such as:

  • The right to be informed about how we use your data.
  • The right to access your data.
  • The right to correct or update inaccurate data.
  • The right to withdraw consent.
  • The right to object to certain processing (e.g. direct marketing).
  • The right to data portability.
  • The right to restrict processing.
  • The right to erasure (delete your data), subject to legal obligations.

We may require identity verification to process such requests. We aim to respond within a reasonable time (e.g. one month), though complex requests may need more time.

You also have the right to lodge a complaint with a competent data protection authority if you believe your data rights have been violated.

CHANGES TO THIS POLICY

We may update this Privacy Notice periodically. We will post the updated version on the Website or otherwise notify you of material changes. Please check back regularly. The “Last updated” date on the Website indicates when this version became effective.